Last updated 31 August 2026
Terms of Use
1. Acceptance and Scope
1.1 These Terms of Use (the "Terms") form a binding agreement between you and Themis ("Themis," "we," "our," or the "Service") and govern your access to and use of the Service.
1.2 By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not access or use the Service.
1.3 These Terms incorporate by reference our Privacy Policy and any additional rules, notices, or guidelines we publish through the Service.
2. Eligibility
2.1 The Service is intended for use only by individuals who are at least eighteen (18) years of age and are physically present in India.
2.2 By using the Service, you represent and warrant that (a) you are at least 18 years old, (b) you have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872, and (c) you are not barred from using the Service under any applicable law.
2.3 If you are using the Service on behalf of an entity, you represent and warrant that you are authorised to bind that entity to these Terms.
2.4 Account creation requires you to affirmatively confirm that you are at least eighteen (18) years of age. We may suspend or terminate any account where we have reasonable grounds to believe the user is under 18.
3. The Service — Legal Awareness, Not Legal Advice
3.1 Themis is an AI-driven platform that provides legal-awareness information about Indian law. The Service is intended to help users understand their legal rights, obligations, and available procedural options at a general level.
3.2 Themis is not a law firm. Themis does not, and is not authorised to, practise law within the meaning of the Advocates Act, 1961. Nothing produced by, generated through, or contained within the Service constitutes legal advice, legal opinion, legal representation, or a recommendation as to any specific course of action.
3.3 No attorney-client relationship. Your use of the Service does not create a lawyer-client, advocate-client, fiduciary, or any other professional relationship between you and Themis. Communications between you and the Service are not subject to advocate-client privilege under the Advocates Act, 1961, the Bharatiya Sakshya Adhiniyam, 2023, or any other applicable law.
3.4 Always consult a qualified advocate. For advice on any specific situation, you must consult an advocate enrolled with the Bar Council of India or a State Bar Council. The Service is not a substitute for qualified legal counsel.
4. AI-Generated Outputs
4.1 The Service uses artificial-intelligence systems to generate responses to your queries. Like any AI system, the Service may occasionally produce responses that are inaccurate, incomplete, or out of date, regardless of how detailed, confident, or specific they appear. You should evaluate the accuracy of any output, and consult a qualified advocate where appropriate, before relying on it for any legal, financial, or other decision.
4.2 In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules as amended in 2026, AI-generated outputs delivered through the Service are labelled as Synthetically Generated Information.
5. Account and Security
5.1 To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information at registration and to keep that information up to date.
5.2 You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You must notify us promptly at contact.themis.ai@gmail.com of any unauthorised access or use.
5.3 You may not (a) create more than one account per individual without our prior written consent, (b) share your account with another person, or (c) transfer your account to anyone else.
6. Acceptable Use
6.1 You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not, and will not attempt to:
- (a) use the Service to provide legal advice or legal services to any third party, or hold yourself out as an advocate, lawyer, or legal practitioner on the basis of the Service's outputs;
- (b) submit content that is unlawful, defamatory, infringing, hateful, or otherwise objectionable, or content that violates Sections 67, 67A, or 67B of the Information Technology Act, 2000;
- (c) use the Service to evade, plan to evade, or facilitate evasion of any law, court order, or regulatory requirement;
- (d) reverse engineer, decompile, scrape, harvest, or attempt to derive the underlying technology, content, or data of the Service;
- (e) use any automated system to access the Service except as we expressly permit;
- (f) resell, sublicense, or commercially exploit access to the Service without our prior written consent;
- (g) use the Service to develop a competing product or to train any artificial-intelligence system;
- (h) circumvent any usage limit, credit balance, validity period, or technical restriction applicable to your account;
- (i) rely on outputs of the Service, without independent verification by a qualified advocate, to initiate, file, or progress any legal proceeding, court filing, or regulatory submission; or
- (j) misrepresent your identity, age, or any information you provide to us.
6.2 Themis is an "intermediary" within the meaning of Section 2(w) of the Information Technology Act, 2000 and operates in accordance with the rules made thereunder. We may, at our discretion, remove content, restrict access, or take any action consistent with our obligations and rights under applicable law.
7. Products, Fees, and Payments
7.1 Products. The Service is offered on a prepaid basis and, where we make them available, on paid subscription plans. The products we currently offer, the credits or other allowances they carry, their validity periods, and their prices are displayed on the pricing page within the Service and at the point of sale, and may be changed from time to time. A change to a product takes effect prospectively only and does not alter the terms on which a purchase you have already made was sold to you.
7.2 Payment processor. Payments are processed through a third-party payment gateway. By providing payment information, you authorise us and our payment processor to charge the applicable fees to your selected payment instrument.
7.3 One-time purchases do not renew. Prepaid products, including credits packs and day passes, are charged once at the time of purchase. They do not renew, no payment instrument is stored by us for any future debit, and there is nothing for you to cancel.
7.4 Auto-renewal (subscription plans only). Where we offer a subscription plan and you take one, that subscription renews automatically at the end of each billing cycle (monthly or annual, as applicable) at the then-current price for your plan, unless you cancel before the end of the cycle. This Section 7.4 applies only to subscription plans and does not apply to any prepaid product.
7.5 Pre-debit notification. Where a recurring payment mandate is in place, and consistent with the Reserve Bank of India's framework for recurring payments, we will (or our payment processor will) provide you with a pre-debit notification at least twenty-four (24) hours before each recurring charge. Recurring transactions exceeding any threshold prescribed by the Reserve Bank of India from time to time may require additional factor authentication.
7.6 Cancellation. Where you hold a subscription, you may cancel it at any time from your account settings. Cancellation takes effect at the end of the current billing cycle; you will retain access to paid features until that date and will not be charged for the next cycle. A prepaid purchase cannot be cancelled once the payment has completed; see Section 8.
7.7 Taxes. Stated prices are inclusive of applicable Goods and Services Tax (GST) unless explicitly stated otherwise. You are responsible for any other taxes, levies, or charges imposed on your use of the Service by applicable law.
7.8 Failed payments. If a payment does not complete, the purchase does not take effect and no credits or other allowances are granted. Where you hold a subscription and a recurring payment fails, we may suspend or downgrade your access to paid features until payment is successfully made. We are not responsible for any loss of access arising from a payment failure on your side.
8. Refunds and Cancellation Policy
8.1 Fees are non-refundable. Except as expressly stated in this Section 8, all fees — whether for a prepaid product or for a subscription plan — are paid in advance and are non-refundable. We do not refund unused or expired credits, partial billing periods, unused portions of a billing cycle, plan downgrades, or dissatisfaction with AI-generated content or with the Service generally.
8.2 Permanent discontinuation of the Service. If Themis permanently discontinues the Service in its entirety (i.e., we cease offering Themis to all users), we will issue (a) a pro-rated refund of any pre-paid subscription fees corresponding to the unused portion of your then-current billing cycle, and (b) a pro-rated refund, by reference to the price you paid for the grant concerned, of the unused portion of any purchased credits that had not expired as at the date of discontinuation. No refund is payable in respect of credits issued to you free of charge, in respect of credits that had already expired, or if we terminate or suspend any individual account.
8.3 Prepaid credits, validity, and expiry. The Service is presently offered on a prepaid basis. Access is denominated in credits, which are consumed as you use the Service. The following applies to every grant of credits made to your account, whether purchased or issued free of charge.
- (a) Validity period. Each grant of credits is valid only for the period stated at the point of sale, or at the point of issue in the case of a free grant, running from the time the grant is applied to your account. As at the "Last updated" date of these Terms, those periods are thirty (30) days for the one-time free trial grant issued on account creation, sixty (60) days for a purchased credits pack, and twenty-four (24) hours for a day pass. Where the period stated to you at the point of sale or issue for a particular grant differs from the period stated in this Section, the period stated at the point of sale or issue governs that grant. This applies equally where you hold credits under a product we no longer offer: that holding continues to be governed by the quantity and validity period stated to you at the point of sale for that purchase.
- (b) Expiry and forfeiture. Credits are a prepaid entitlement to use the Service. They are not money, stored value, a deposit, or a payment instrument, they carry no cash value, and they are redeemable only against the Service. On expiry of a grant, any credits from that grant that you have not used are forfeited. EXCEPT WHERE PROHIBITED BY LAW, and subject to Section 8.4, expired credits are not refunded, extended, reinstated, carried over, transferred, or exchanged for cash or for any other product.
- (c) Day passes and stacking. A day pass adds its credits to your credit balance and runs for twenty-four (24) hours from the time of purchase. If you purchase a further day pass while one is still running, the further pass adds its credits to the same balance and adds a further twenty-four (24) hours to the time then remaining; it does not create a separate balance.
- (d) Mixed balances. Your credits are held as a single balance and use is applied against that balance as a whole. When a day pass expires, your balance is reduced to the lower of (i) your balance at that time, and (ii) the credits you held immediately before that pass was applied, together with any credits from another grant that is still within its own validity period. The effect is that credits you already held are not shortened by a day pass and continue to run for their own period, while credits attributable to the pass are forfeited to the extent they are unused when the pass expires. Where more than one day pass is running, each is treated in this way as it expires.
- (e) Non-refundable. Prepaid purchases are non-refundable, whether or not the credits purchased have been used in whole or in part, and whether or not they have expired, subject to Sections 8.2 and 8.4.
8.4 Mandatory refunds under law. Nothing in this Section 8 limits any refund or remedy that is mandatorily available to you under the Consumer Protection Act, 2019 or other applicable law.
8.5 How to request. Refund requests permitted under this Section 8 should be sent to contact.themis.ai@gmail.com with details of your account and the relevant transaction. Approved refunds will be processed to the original payment instrument within seven (7) to fourteen (14) business days.
9. Intellectual Property
9.1 Our intellectual property. All proprietary technology, content, designs, trade marks, software, text, graphics, user interfaces, and other materials comprising the Service, whether registered or unregistered, other than User Inputs and User Outputs (defined below), are owned by us or our licensors and are protected by applicable intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service for your own non-commercial purposes, subject to these Terms.
9.2 Your content. You retain ownership of the content you submit to the Service ("User Inputs") and of the responses generated for you in connection with your queries ("User Outputs"). You grant us a worldwide, royalty-free, non-exclusive, sub-licensable licence to host, process, transmit, reproduce, display, and otherwise use User Inputs and User Outputs solely as necessary to operate the Service for you, comply with applicable law, and enforce these Terms.
9.3 Feedback. If you provide feedback, suggestions, or proposals about the Service, you grant us a perpetual, irrevocable, royalty-free, sub-licensable licence to use that feedback for any purpose, without obligation to you.
9.4 No training on your data. As stated in our Privacy Policy, we do not use your User Inputs or User Outputs to train or fine-tune artificial-intelligence models.
10. Privacy
10.1 Our handling of personal data is governed by the Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you confirm that you have read and agreed to the Privacy Policy.
11. Disclaimer of Warranties
11.1 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE INDIAN LAW, THEMIS DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, COMPLETENESS, OR SUITABILITY OF THE SERVICE OR ITS OUTPUTS.
11.2 WE DO NOT WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) ANY DEFECT WILL BE CORRECTED; (C) THE SERVICE OR THE SERVERS HOSTING IT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) ANY OUTPUT GENERATED BY THE SERVICE IS ACCURATE, CURRENT, COMPLETE, OR APPROPRIATE FOR YOUR SITUATION.
11.3 To the extent any warranty cannot be disclaimed under applicable law, the duration of any such warranty is limited to the maximum period required by law.
12. Limitation of Liability
12.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE INDIAN LAW, IN NO EVENT SHALL THEMIS, ITS PROPRIETOR, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OPPORTUNITY, OR REPUTATION, OR FOR ANY LOSS ARISING OUT OF YOUR RELIANCE ON OR INABILITY TO USE THE SERVICE OR ITS OUTPUTS, REGARDLESS OF THE THEORY OF LIABILITY AND REGARDLESS OF WHETHER THEMIS WAS ADVISED OF, OR SHOULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGES.
12.2 OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE PRIVACY POLICY, OR THE SERVICE, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE LOWER OF (A) THE TOTAL FEES YOU PAID TO THEMIS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIVE HUNDRED RUPEES (₹500).
12.3 WITHOUT LIMITING THE FOREGOING, THEMIS SHALL HAVE NO LIABILITY FOR ANY LOSS OR DAMAGE ARISING FROM YOUR DECISION TO ACT OR NOT ACT BASED ON THE SERVICE'S OUTPUTS, INCLUDING LOSS OF A LEGAL PROCEEDING, MISSED DEADLINES, COSTS OF LITIGATION, FINES, PENALTIES, OR ANY OTHER ADVERSE LEGAL CONSEQUENCE.
12.4 Statutory consumer rights. Nothing in this Section 12 limits any liability that cannot be limited under the Consumer Protection Act, 2019 or any other applicable Indian law. The limitations in this Section apply to the maximum extent the law permits.
12.5 Sole remedy for dissatisfaction. To the maximum extent permitted by applicable law, your sole remedy for general dissatisfaction with the Service (other than claims that fall within Section 12.4) is to discontinue use and, if applicable, claim a refund only as provided in Section 8.
13. Indemnification
13.1 To the maximum extent permitted by applicable Indian law, you agree to defend, indemnify, and hold harmless Themis, its proprietor, employees, agents, suppliers, licensors, and successors from and against any and all claims, demands, suits, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable advocates' fees) arising out of or relating to:
- (a) your access to or use of the Service;
- (b) your violation of these Terms or the Privacy Policy;
- (c) your violation of any applicable law or any rights of any third party;
- (d) any content you submit to the Service;
- (e) your reliance on the Service's outputs as legal advice or as a basis for any legal, financial, or personal decision; and
- (f) any claim that your use of the Service caused harm to any third party.
13.2 We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence of such matter.
14. Termination
14.1 Termination by you. You may terminate your use of the Service at any time by cancelling any subscription you hold and deleting your account through your account settings or by writing to contact.themis.ai@gmail.com. Deleting your account forfeits any unused credits then held; no refund is payable in respect of them.
14.2 Termination by us — for cause. We may suspend or terminate your access to the Service immediately and without prior notice if (a) you breach these Terms, (b) we reasonably believe you have engaged in fraudulent, abusive, or unlawful activity, (c) your continued use creates a security or legal risk to us or other users, or (d) we are required to do so by law or by a competent authority.
14.3 Termination by us — without cause. We may terminate your access to the Service without cause upon seven (7) days' prior notice, in which case we will refund (a) the pro-rated unused portion of any pre-paid subscription fees for your then-current billing cycle, and (b) a pro-rated amount, by reference to the price you paid for the grant concerned, in respect of the unused portion of any purchased credits that have not expired as at the date the termination takes effect. No refund is payable in respect of credits issued to you free of charge or credits that have already expired.
14.4 Effect of termination. Upon termination, your right to use the Service ends and we may delete your account and associated data, subject to the retention provisions of the Privacy Policy. Sections that by their nature should survive termination — including Sections 9 (intellectual property), 11 (warranty disclaimer), 12 (limitation of liability), 13 (indemnification), 16 (governing law), 17 (dispute resolution and grievance), and any accrued rights and obligations — shall survive.
15. Modifications to These Terms
15.1 We may modify these Terms from time to time. Where a modification is material, we will display an in-app notice for at least fifteen (15) days before the modification takes effect, except where a shorter period is required to comply with law or to address a security risk.
15.2 Non-material modifications (such as clarifications, formatting fixes, or updates to inline statutory references) take effect upon posting. The "Last updated" date at the top of these Terms reflects the most recent revision.
15.3 Your continued use of the Service after the effective date of any modification constitutes your acceptance of the modified Terms. If you do not agree to a modification, your sole remedy is to discontinue use and, where you hold a subscription, cancel it before the effective date. A modification to these Terms does not change the quantity or validity period of a grant of credits already made to your account (Section 8.3(a)).
16. Governing Law and Jurisdiction
16.1 These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict-of-laws rules.
16.2 Subject to your statutory consumer rights under the Consumer Protection Act, 2019, the courts at Ranchi, Jharkhand, India shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.
17. Disputes
17.1 Before commencing any formal dispute, you agree to contact us at contact.themis.ai@gmail.com and use good-faith efforts to resolve the matter informally. The grievance channel and timelines applicable under Indian law are described in our Privacy Policy. If informal resolution does not resolve the matter, any formal dispute is to be brought as set out in Section 16.
18. General
18.1 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable or, if not possible, severed, without affecting the validity and enforceability of the remaining provisions.
18.2 No waiver. Our failure to enforce any right or provision of these Terms shall not be a waiver of that right or provision.
18.3 Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms or our rights and obligations under them, in whole or in part, without notice to you.
18.4 Entire agreement. These Terms, together with the Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Themis regarding the Service and supersede all prior agreements and understandings.
18.5 Force majeure. We shall not be liable for any failure or delay in performance arising out of causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, pandemics, network or power failures, or unavailability of third-party service providers.
18.6 Notices. Operational notices (such as transactional, billing, and security communications) may be given to you by email to your registered address, by posting in the Service, or by any other reasonable means. Notices of changes to these Terms or to the Privacy Policy will be given as set out in Section 15 of these Terms and Section 14 of the Privacy Policy respectively. Notices to us must be sent to contact.themis.ai@gmail.com.
18.7 Language. These Terms are executed in English. If any translation is provided, the English version shall prevail in the event of any inconsistency.
18.8 Headings. Section headings are for convenience only and do not affect interpretation.